How it works
SHOP + MAKE SELECTIONS
Ready to get started on a custom or special order? Shop the hundreds of products from the incredible participating designers that work closely with us to produce the specifications you desire. Be it a change of color, a different size, or large order, let's explore the possibilities together.
CUSTOMIZE DESIGN
Once you know what you need, it is time to get the ball rolling and get creative. Contact our lighting experts at ordering@illuminee.com so they can answer any questions you may have. Our team is ready to guide you through the possibilities available to you.
ORDERING
It is time to place your final order. Each order is special which takes time to make it right for you. Lead times may vary depending on suppliers materials, availability, and production times. Our lighitng specialists will place your order and stay in communication with you regarding your upcoming orders unique shipping window.
Custom + Special Orders
Participating Brands
Participating brands allow us to place special or custom orders when you can't find what you need. Whether what you're looking for is sold out or not the color you've been dreaming about, our team is here to help you make sure everything is right for you.
Ordering
Ready to get started on your custom or special order? Contact our team of experts to assist you in completing an order. Custom + special ordering require a 30% deposit up front before order is placed.
Shipping + Returns
Our team is committed to getting your orders to you as fast as possible. Lead times vary brand to brand and are dependent on availability. Custom orders are final sale due to the nature of the product. Special orders may be eligible for credit within 30 days.
Ready to place an order?
Touch base with our team of lighting specialists ready to make your vision a reality.